Has someone done a terrific job for you lately? Maybe it was a home service, such as carpet cleaning or painting. Perhaps it was a professional service, such as accounting or insurance.

In addition to using the online reputation services such as Yelp or Google reviews, consider commending them (or their company) via a social media site, such as Facebook or LinkedIn.

words thank you on digital screen, holiday concept

Rate Your Service Provider on Their Facebook Business Page

The next time you get great service from a business, go to Facebook and search for their business page and choose one or more of these thank you options:

  • Rate their service and write a short note about the specific things you especially appreciated.
  • If you have already rated their service on their page (or if they have the type of business page which doesn’t give you a rating option), just post a short note about your positive experience.
  • Post a picture that relates to the service (if their settings allow it). For example, if you are delighted with a new hair style, take a photo of yourself and post it with your enthusiastic response to your new look on your hair stylist’s business page.
  • Share updates from the service provider’s Facebook page to your own Facebook timeline (aka personal page) and tell your Facebook friends how awesome the service provider is.
    • If you are friends on Facebook with the service provider, you can also “tag” the person by name in your post.

 

Endorse a Skill and/or Write a Recommendation on Someone’s LinkedIn Profile

  • To endorse someone, just search for their profile and scroll down to the Skills and Endorsements section.
    • Click on the + sign to the right of the skill(s) you want to endorse.
    • It’s important to be selective and endorse only skills you are personally familiar with them using.
  • To recommend someone, search for their profile and click on the drop down arrow to the right of button that says Send Message.
    • Then click on Recommend and complete the template.
  • A variation is to draft a recommendation and send it to the person directly via LinkedIn’s messaging system or email to the person you are recommending.
    • Ask them to review the recommendation to make sure it is something they still offer.
    • This also gives the person a chance to let you know if you left something out, had a typo, or did anything else that needs to be changed.

Important note: you must be connected with someone on LinkedIn in order to endorse or recommend them.

 

How About You?

In what ways have you used social media to commend people for providing great service? If you are a service provider, what types of commendations have meant the most to you?

 

About Joyce

Joyce Feustel, Founder of Boomers' Social Media Tutor

Joyce Feustel helps people, especially those age 50 and up, to become more comfortable using social media, especially Facebook, LinkedIn, Pinterest, and Twitter.

She works with business owners, business development professionals, leaders of nonprofit organizations, job seekers, retired people, consultants, and many others. Find her at www.boomerssocialmediatutor.com.