Twitter training helps Twitter users to more effectively engage with their clients, colleagues and other followers. Increasingly, users access Twitter as a source of information and referrals. I provide customized social media training in both one-to-one and group settings.
Private Twitter Training
Many people find they learn best in one-to-one sessions to best grasp how to use Twitter for business purposes.
I meet with my Denver metro area clients in their business location, home or in a public space. For the clients using virtual sessions, I use a screen sharing tool and speak over the phone with them.
Most of my sessions focus helping my client learn how to create and use a Twitter account. We also review the account’s privacy settings, notification settings, and other settings and adjust them as needed. To help clients not be overwhelmed by their Twitter feed, I show them how to create lists on Twitter. These lists are a handy tool to easily find tweets that are posted by certain kinds of people or entities.
We go over basic terminology, such as a Twitter “handle,” and the use of hashtags on Twitter. I also show clients how to search for people and entities on Twitter. I help them learn how to compose, post and even delete a tweet. In addition I show how to retweet another’s tweet, and how to reply to people on Twitter. We review Twitter’s internal messaging system. That way they know how to communicate privately on Twitter.
Within a few days of the session, I email my client a summary of what we covered. When clients have follow up questions, I help them via phone, email and/or short virtual sessions. I provide this summary and the follow up service at no charge to my clients.
Small Group Twitter Training
Some people prefer to learn Twitter with two or three other people rather than in a one-to-one setting. I provide small group training to up to 3 people for this purpose.
An example of a small group is a couple in a committed relationship who have a business together.
Other examples include:
- A small team of people in an office
- A team who works together in a network marketing organization
- A team of volunteers who share responsibility for a Twitter presence for a nonprofit
Typically, I meet in person with this small group, though I have the technological capacity to work with them remotely. As with private training, we can meet in a home, office or public space.
We cover the same kinds of topics that are addressed in the private training sessions, but there is a bit less personal attention to each individual.
I ask that the point person from the group to create an agenda in advance of the tutoring session. This agenda includes the key points that all members of the group want to learn about. By knowing the common needs of group members, I keep the training focused on what everyone wants to learn. We are less likely to beside tracked by questions that are specific to just one member of the group.
Group Twitter Training
I also provide Twitter training to groups larger than three people who need to learn Twitter for business purposes. This training is more instructional and less personal in the way I share the material. In this case, the company or other entity typically pays for my services.
Examples of entities that have engaged my services for group training are:
- Professional organizations
- Nonprofit organizations
- Business networking organizations
- Community lobbying groups
I adapt these trainings to cover the topics requested by the sponsoring organization. My approach in these trainings is to use a demonstration style of teaching. Using a PowerPoint handout for an outline, I show attendees how to use the relevant aspects of Twitter. After the training, I send the handouts to attendees via email on a request basis
Upcoming classes are listed on my homepage.